Introduction

We, RELY (“Company” or “We”), are committed to safeguarding the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect the information provided by users while accessing our platform, RELY. By using our platform, users consent to the collection, use, and protection of their personal information as described in this Privacy Policy. Users who do not agree with this policy may choose not to access our services.

Information Collection

We collect various types of personal identifiable information from users, including but not limited to:

• 1. Name
• 2. Age
• 3. Gender
• 4. Date of Birth
• 5. Contact Number
• 6. Email Address
• 7. Photograph
• 8. Electronic Health Record
• 9. Other personal details

Additionally, we collect device-related information such as IP address, device details, and browsing activity through cookies.

Purpose of Information Collection

The information collected is used for purposes including:

• 1. Enhancing user experience and providing personalized content.
• 2. Analyzing data for testing and troubleshooting.
• 3. Improving marketing strategies and monitoring market trends.
• 4. Creating personalized user profiles.
• 5. Providing customer support.
• 6. Sending newsletters and updates about our services.
• 7. Enhancing safety and security measures.
• 8. Conducting research and development.
• 9. Soliciting feedback from users.

Disclosure of Information

We may disclose user information in the following circumstances:

• 1. To vendors, consultants, and service providers who maintain data security standards.
• 2. Under legal obligations or government mandates.
• 3. In cases of bankruptcy or insolvency.

Data Retention

We retain user information only for the necessary period and for the purposes it was collected for.

User Rights

Users have the right to review, modify, or delete their information stored with us. They can contact our grievance officer for assistance.

Data Security

We implement reasonable security measures to protect user data from unauthorized access, disclosure, alteration, or destruction.

Minors' Access

Our services are not intended for users under the age of 18, unless permitted by local laws.

Cookie Policy

We may use cookies and tracking technologies to customize and improve user experience. Users can manage cookie settings but may impact platform functionality.

Grievance Redressal

Users can reach out to our grievance officer for any complaints or suggestions regarding privacy concerns.

Policy Updates

We periodically update our Privacy Policy to reflect changes in services or regulations. Users are encouraged to review the policy regularly.